Frequently Asked Questions
Everything you need to know about your Airback journey.
What is the estimated delivery time for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your exchange or refund process.
How do I care for my Airback garments?
To maintain the quality of our premium fabrics, we recommend machine washing cold with similar colors and tumble drying on low. Avoid using bleach or harsh detergents.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible installments through Klarna and Afterpay.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.
How do I determine the right size for me?
Please refer to our comprehensive Size Guide located on each product page. If you are between sizes, we generally recommend sizing up for a more relaxed fit.